Please read through our Shipping Policy to learn more about shipping restrictions, order processing, and our general shipping policies. If you are not able to find the answer to your question here, please email us at [email protected] and we will get back to you as soon as we can.

Delta 8 Shipping Restrictions

Due to state laws, our D8 products cannot be shipped to: Alaska, Arizona, California, Colorado, Connecticut, Delaware, Idaho, Iowa, Mississippi, Montana, North Dakota, Rhode Island, Utah, and Vermont.

Please note that as state laws change, states may be added or removed from this list at any time.

Vape Cartridge Shipping Restrictions

We are currently shipping vape products to the following states: Florida, Hawaii, Indiana, Kanas, Maryland, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New Mexico, New York, Ohio, Oklahoma, South Carolina, Tennessee, Texas, and Virginia.

On March 27, 2021, Congress amended the Preventing All Cigarette Trafficking (PACT) Act to include new regulations regarding the delivery and sale of electronic nicotine delivery systems (ENDS). Our vape products fall under this new definition, so we are required to register with any states that we ship our vape products to.

Each state has different registration, monthly reporting, and licensing requirements, some much stricter than others. Due to this, we are working diligently to add any remaining states to the list above. We appreciate your patience as we work to become and remain PACT compliant in every state that we can. For more information about the new PACT Act amendment, you can view the ATF’s website here.

Adult Signature Requirement for Vape Shipments (does not apply to Florida customers)

If you live in one of the above states (excluding Florida) that we can ship cartridges and vape accessories to, an adult signature will be required to accept delivery of your package. There must be a 21+ adult with a valid ID at your shipping address to sign for and accept the package. You can check the tracking number for your order to determine when it will be arriving, and signing up for text alerts is also a good way to stay current on your order’s progress.

The carrier will often make multiple delivery attempts and leave a notice if no one is available to sign for the package. If the package is not successfully delivered or arranged to be picked up, the carrier may send it back to us. Once we confirm that we have received the returned package, we can offer reshipment to you. However, we will charge 100% of the actual shipping cost (this is usually between $15-25 for standard vape shipping) plus an additional $10 processing fee. We currently cover a portion of the actual shipping cost in order to lower your shipping cost, but we are unable to do the same for any reshipments. If you choose to have your package reshipped, an invoice will be sent to you to pay the reshipment cost of your package. If we do reship your package, please check the tracking and ensure an adult is available to sign for the package.

We are not responsible for reshipment or refund of any orders that are not delivered due to an adult not being present to sign for the package. We will not be able to resell the products that were ordered and we can not recover the shipping costs associated with the original shipment even if the package was not delivered. Please be sure to make arrangements prior to completing your order to ensure that your package can be delivered successfully.

Vape Shipping Costs

In October 2021, USPS published its final rule banning the delivery of vape products through U.S. Mail. As a result, we are no longer able to ship any vape products via USPS and must instead ship via a private carrier. Due to this and the adult signature requirement, shipping costs for orders including vape products have increased significantly. Our shipping cost for orders containing any vape products is now $12 for Florida residents and $15 for customers outside of Florida. We offer free vape shipping on all orders over $150.

This change does not impact shipping costs for orders that do not contain vape products.

Order Processing

Due to the large amount of orders that we receive, especially during new product releases or sales, there may be order processing times of up to 4 business days. We can not guarantee same day shipping for any orders.

If you have not yet received an email with your tracking number, your order is still processing. These emails are automated and will be sent to the email that you provided at checkout. Please make sure that you enter your email address correctly or you will not receive any email updates about your order.

If it has been more than 4 business days since you placed your order and you have not received an email with your tracking number, please contact us at [email protected] to learn more about your order’s status.

If there is an item on backorder in your order, your entire order will not ship until this item is available. Please order other items separately if you would like to receive them sooner.

Inputting Correct Shipping Address

Please make sure that your shipping address is 100% accurate before placing your order. While we are able to make changes after your order is placed, we can not guarantee that your customer service request will be seen and the address fixed prior to the order being processed and shipped out.

Any orders that are sent to an address that was input incorrectly will not be eligible for a refund. If the package is returned to us, we can reship the package to the correct address for you, but you will be required to pay the full shipping cost and a $10 processing fee. The processing time on returns once they are received is about 5-7 business days.

USPS Shipping

USPS is currently experiencing some delays due to the pandemic. They are also not properly scanning packages and updating tracking. If your package tracking says “Acceptance Pending” that means that your package has been dropped off and accepted, but has not been updated since then. This is normal and does not signal a problem with your order.

The shipping times that we provide at checkout are estimates for once the package has been dropped off at our local USPS office. We can not guarantee the delivery date, only the shipping method that is chosen. We will ship your order using the shipping method you selected at checkout, or upgrade your shipping at our discretion, but we can not guarantee that your package will arrive within the estimated time frame.

If your order has not been delivered within 28 business days from the date you ordered, this is unfortunately normal at this time and we are not able to do anything to speed up delivery. Please do not choose USPS at checkout if you do not wish to experience these delays as they are very possible right now. We are unable to send replacements or process refunds for orders or shipping costs for any orders that are inside of the 28 business day window. Most delayed packages end up arriving within this timeframe. However, we may be able to offer refunds on the shipping cost for Priority Mail Express Overnight (1-day or 2-day) if this package arrives outside of the expected shipping time once it is actually shipped. Please contact us at [email protected] if this applies to you.

If your package has been marked as “Delivered” by USPS, but you do not have the package, please contact USPS as they may be able to locate your package for you or give you further details. We can not confirm whether or not the package was actually delivered or locate the package for you. We are not responsible for stolen packages. USPS often will scan a package as “Delivered” on a Friday or over the weekend even though it was not delivered. Most times these packages will actually show up on Monday or Tuesday.

We appreciate your patience during this time! We are a growing team that is trying our best to get your orders out as fast as possible. Thank you 🙂

Return Policy

Due to the nature of our products and our inability to resell any returned items, all sales are final and no refunds will be issued. Please contact us at [email protected] if your product arrives damaged and we will do our best to make it right.

If you are granted a refund for whatever reason and you paid with cryptocurrency through Coinbase, any refunds may be subject to transactional fees if applicable (these fees will be subtracted from the refund amount if applied).

Please note that this shipping policy may change at any time.